Location: Tbilisi, Head Office
Position Type: Full Time
Department: IT and Banking Systems Development Department
Application Deadline: June 15, 2026

At PASHA Bank Georgia, we offer a collaborative environment with an international team, competitive compensation package, flexible working conditions, continuous opportunities for professional development, exciting challenges, support in bold decisions - a culture that values both people and performance and encourages fresh perspectives.

We are looking for more than just experience - we value people who demonstrate ownership, teamwork, and result orientation, which are essential competencies that not only fuel our Bank’s success but also define the core of our organizational culture.

We believe great things happen when people feel valued and supported. Guided by our EVP principles - We Grow Together, We Keep Promises, and We Go the Extra Mile - we support your growth, recognize your impact, and empower you to reach your full potential.

Major Duties and Responsibilities:

• Provide daily support for the Bank’s business applications and related systems;
• Monitor application availability, performance, scheduled jobs, integrations, and system alerts;
• Identify, register, analyze, troubleshoot, and resolve application-related incidents, service requests, and technical issues (bugs);
• Perform initial investigation of application errors, user-reported issues, system failures, and integration problems;
• Escalate complex technical issues to system owners, senior specialists, internal teams, or external vendors when required;
• Support application changes, deployments, patches, upgrades, and configuration updates;
• Participate in testing activities, including functional testing, regression testing, and post-deployment validation;
• Create and maintain system documentation, print forms, user guides, troubleshooting instructions, and knowledge base materials;
• Communicate with end users and provide updates regarding reported issues and incident status;
• Support access management processes, operational checks, reporting activities, and ensure compliance with internal policies and procedures.

Qualifications Required:

• Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• Work Experience: 1-2 years of experience in related field in the banking or financial sector;
• Languages: Fluent knowledge of the Georgian language, Knowledge of English will be considered an advantage;

• Technical Knowledge and Skills: Knowledge of database technologies (MS SQL), Knowledge of Alta software products; knowledge of Jira and Confluence.

Skills and Competencies Required:

• Strong communication skills;
• Problem-solving skills;
• Ability to collaborate effectively with the team and other departments;
• Strong organizational skills with attention to detail;
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment;

Only shortlisted candidates will be contacted. We wish you good luck.